Intimation of recovery of excess/over payment made to pensioners – CPAO

Intimation of recovery of excess/over payment made to pensioners – Heads of Government Business Divisions and CPPCs of all the
banks are advised to make a provision of SMS to timely intimate about the
recovery made from the pensioners/family pensioners. CPAO/IT&Tech/clarification/13(vol-III)/2016-17/274 dated 31.03.2017

GOVERNMENT OF INDIA
MINISTRY OF FINANCE
DEPARTMENT OF EXPENDITURE
CENTRAL PENSION ACCOUNTING OFFICE
TRIKOOT-II, BHIKAJI CAMA PLACE,
NEW DELHI-110066 
CPAO/IT&Tech/clarification/13(vol-III)/2016-17/274
31.03.2017
Office Memorandum


Subject: Intimation of recovery of excess/over payment made to
pensioners.

     
Based on the grievances received from the pensioners/family pensioners, it
is observed that the main grievance from pensioners about recoveries is
that they are not informed by the banks about the recoveries and details
thereof.

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     Therefore, Heads of Government Business Divisions and CPPCs of all the
banks are advised to make a provision of SMS to timely intimate about the
recovery made from the pensioners/family pensioners alongwith a brief
description of the recovery.

     This issues with the approval of competent Authority.
sd/-
Sr.Accounts Officer (IT & Tech)
Source : http://cpao.nic.in

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