Provide Special Facilities to Elderly Persons and Disabled : RBI directions to banks

Provide Special Facilities to Elderly Persons and Disabled : RBI directions to banks

Provide Special Facilities to Elderly Persons and Disabled : RBI directions to banks 

special-facilities-to-elderly-persons-disabled-persons

 In a written reply to a question in Lok Sabha on 23rd March
2018, the Minister of State for Finance Shri Ship Pratap Shukla stated that
RBI has issued instructions to all banks to provide special facilities to
the disabled and elderly persons. All banks have to put in place the
appropriate mechanism i.e. Dedicated Counters/ Preference to Senior
Citizens, Differently abled persons, Ease of submitting Life Certificate,
Cheque Book Facility, Automatic conversion of status of accounts,
Additional Facilities to visually impaired customers, Ease to filing Form
15G/H and Banking at door step. 

Press Information Bureau
Government of India
Ministry of Finance 
 23 MAR 2018 
Special Facilities provided to Elderly Persons and Disabled by the Banks 
Reserve Bank of India (RBI) has issued directions on 09.11.2017 to banks to
provide special facilities to the disabled and elderly persons. All banks
have put in place the appropriate mechanism for following specific
provisions to ease the Banking Services without difficulty to Senior
Citizens and Differently Disabled Persons i.e. Dedicated Counters/
Preference to Senior Citizens, Differently abled persons, Ease of
submitting Life Certificate, Cheque Book Facility, Automatic conversion of
status of accounts, Additional Facilities to visually impaired customers,
Ease to filing Form 15G/H and Banking at door step. Banks are taking
effective steps to provide these facilities. 
Department of Financial Services (DFS), Ministry of Finance has advised all
the banks on 22.12.2017 to implement the instructions of RBI in letter and
spirit and give due publicity in their bank branches and bank’s website. 
This was stated by Shri Ship Pratap Shukla, Minister of State for Finance
in a written reply to a question in Lok Sabha today. 
**** 
Source : PIB 

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