Use E-scroll to process the revision of pension cases to avoid unnecessary
delay in processing of pension cases – CPAO Order
CPAO/IT &Tech/Revision (7th CPC)/19. Vol-III (B)/2018-19/ 53
Subject: E-scroll to process the revision of pension cases.
Attention is invited to this office OM No. CPAO/IT &Tech/Revision (7th
CPC)/19 Vol-III (B)/2017-18/133 dated 11.10.2017 wherein it was intimated
that the payment details based on e-scrolls received from banks w.r.t. the
pensioners/family pensioners viz Bank Name, Accounts No. and BSR Code is
provided in PAOs login on the portal eppo.nic.in.
Step by step procedure was also attached therewith to facilitate the PAOs
to view the payment details of the pensioners/family pensioners.
facility of e-scroll available with them while processing the revision of
pension cases. As a result large number of discrepancies/errors are being
found in the e-revision cases received in CPAO and are being returned to
the concerned Pay and Accounts Offices resulting in unnecessary delay in
processing of pension cases. Facility of e-scroll assists in correctness of
Account Number, BSR Codes, Status of credit of pension and date of credit
of pension, etc. (Step by step procedure to view the payment details is
attached herewith for ready reference).
are requested again to instruct their Pay and Accounts Offices under their
jurisdiction to use the facility of e-scroll before processing the cases of
e-revision for correctness in order to avoid return of e-revision cases.