CPAO OM: Exemption from Physical Appearance for the Purpose of Life Certificate

CPAO OM: Exemption from Physical Appearance for the Purpose of Life Certificate

Government of India

Ministry of Finance
Department of Expenditure
Central Pension Accounting Office
Trikoot~ll, Bhikaji Cama Place
New Delhi – 110 066
No. CPAO/Tech/Life Certificate/2014-15/31-72                                                   Dated 30.01.2015
OFFICE MEMORANDUM
Sub: Exemption from Physical Appearance for the Purpose of Life Certificate

Department of Pension & Pensioners’ Welfare in its agenda points for
the ensuing SCOVA meeting on 03.02.2015 circulated vide their O.M. No.
42/39/2014-P&PW(G) dated 27.01.2015, has raised the issue of non-adherence of extant Rules with
regard to submission of Life Certificate by authorized banks. It has been reported to the
Department that some bank branches are insisting on personal appearance of pensioners for submission
of Life Certificate alongwith PPOs.
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2. Attention is invited to the amendment to the “Scheme for Payment of
Pension to Central Government Civil Pensioners by Authorized Banks”, issued vide Correction
Slip No. 14. The Correction Slip No. 14 facilitates the pensioners to exempt to appear
physically in the bank for the purpose of Life Certificate in November every year subject to the condition
that the Life Certificate must be signed by any of the authority specified in the
Correction Slip No. 14 (copy enclosed).
3. Moreover, as a part of Prime Minister’s Mission “Digital India” and with
the development of software application by Deptt. of Information Technology circulated as
Correction Slip No. 22 to the “Scheme for Payment of Pension to Central Government Civil
Pensioners by Authorized Banks”, the pensioners can prove their existence through Aadhaar based
authentication of Life Certificate.
4. in the light of above, the Pension Account Holding Branches (PAHBs) of
all authorized  banks may be instructed to strictly adhere to the existing norms and do not
harass the pensioners/family pensioners by insisting upon presenting themselves
physically in the bank if their Life Certificate is submitted duly signed by the authority specified
in Correction Slip No. 14 to the “Scheme for Payment of Pension to Central Government Civil
Pensioners by Authorized Banks” including Aadhaar based authentication of Life Certificate.
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Encls: as above
(D.K. Saini)
Sr. Accounts Officer
To
Heads of all the CPPCs of Authorized Banks (As per List) 
exemption-from-physical-appearance-for-life-certificate-cpao-30.1.2015

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